Reza Pishghadam; Taqi Al Abdwani; Mahtab Kolahi Ahari; Saba Hasanzadeh; Shaghayegh Shayesteh
Abstract
Drawing on the concepts of apathy, sympathy, and empathy and their correspondence with emotioncy, this paper aimed to present the concept of metapathy, as the next and highest level of concern about others. It also sought to investigate if teachers’ concern for their students depends on the students’ ...
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Drawing on the concepts of apathy, sympathy, and empathy and their correspondence with emotioncy, this paper aimed to present the concept of metapathy, as the next and highest level of concern about others. It also sought to investigate if teachers’ concern for their students depends on the students’ socioeconomic status. As the first step, the Teacher Concern for Students (TCS) scale was developed to measure teachers’ types (i.e., apathy, sympathy, empathy, and metapathy) and levels of concern for their students. Next, the construct validity of the scale was verified using Confirmatory Factor Analysis (CFA). The statistical analysis of the results obtained from 716 participants revealed that teachers teaching in low and mid socioeconomic groups tend to mostly metapathize with their students by showing a high level of concern for their future. On the other hand, teachers teaching in the high socioeconomic group were found to equally metapathize, empathize, and sympathize with their students.
Christopher McKinley; Yam Limbu; Long Pham
Volume 8, Issue 1 , March 2020, , Pages 44-59
Abstract
Strong doctor-patient relationships generate greater patient satisfaction and compliance with physician recommendations. Although prior research has explored distinct factors driving favorable patient outcomes, investigations have yet to comprehensively address the efficacy of different communication ...
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Strong doctor-patient relationships generate greater patient satisfaction and compliance with physician recommendations. Although prior research has explored distinct factors driving favorable patient outcomes, investigations have yet to comprehensively address the efficacy of different communication styles. Furthermore, it is critical to explore the full impact communication approaches have on perceptions of medical services. This investigation addressed two patient-centered communication approaches – empathy and nonverbal immediacy – as antecedents to Vietnamese patients’ impressions of physicians and hospital services. Results showed that these two factors were powerful, independent predictors of satisfaction and trust. Conversely, patient participation was a less robust predictor of judgments toward physicians as well as a weak mediator between patient-centered communication skills and favorable physician impressions. In addition, results showed that patient satisfaction in physicians was a key intervening factor in the relationship between patient-centered communication skills and hospital satisfaction. Overall, the findings highlight the critical importance of physician connectedness with patients as central to patients' global judgments of medical services.